Website Hosting FAQs | NinjaHosts Website Hosting | Web Hosts

Website Hosting FAQs

Website hosting is the service used to store the files and databases necessary to run your website or web application. Our website hosting service is operated out of a UK dedicated data centre based in London. Our packages come with a range of additional features including personalised e-mail addresses, subdomain management and even access to our instant application installer. Find Out More

Commonly you’ll hear website hosting referred to as Shared Hosting. It’s the term used to explain how your website and its assets are utilising a shared network space. What this means is there are hundreds of other websites hosted on the same infrastructure as your website. You get access to the advertised features of your package, as well as fair usage of our network bandwidth and processing power.

All of our hosting packages, Bronze, Silver, Gold and Platinum come with a FREE, .com or .org domain for the 1st year of registration. You can get yours today by registering a new hosting package with us. Click here to see our website hosting offers.

In the ever-developing world of online technology, there are a number of options to choose from when it comes to producing a website. You can hire expert help from designers and developers who work in the industry every day. Why not check out United Studios. There are alternatives too.

NinjaHosts has a website builder service. This service utilises a drag and drop interface, where you can upload information, images and add pages to your website with ease. It’s easy to use and is a good way of getting started online. Find out More

Your hosting service comes with access to over 200+ applications too, you may be able to utilise one of these to help you develop a website.

That’s entirely dependant on what you need from your hosting solution. If you’ve got a small website which has a small amount of traffic and doesn’t require a lot of processing power to deal with requests, then any of our website hosting packages should give you ample space, processing power and bandwidth.

However, if you need more dedicated processing power, without having to share resources with other websites then cloud servers is the best direction for you. They can be built to any specification required and managed by our team of experts.

Of course you can. Your website hosting package comes with access to our instant one-click application installer. Common applications such as WordPress, Drupal and Joomla exist within our app library. You can install forums and even online shop applications too.

At this moment in time, we only support hosting of websites that are compatible with the Linux hosting network. We do not have the provisional capacity to host websites which rely on windows technology on our shared hosting network. However, should you require Windows related hosting please contact us so that we can provide you with a quote for this.

Getting support is easy. Commonly asked questions and knowledge articles are available in your support centre. If you are experiencing a technical issue and need some guidance from an expert, then you can raise a ticket here.

NinjaHosts operate a strict, nightly automated backup system of all hosted servers. These are kept for up to 5 days and are stored in a remote location. We strive to ensure that your website is available 99% of the time and that in the event of a disaster we will have all the necessary files and configurations to restore the network.

Please note the backup system is a NinjaHosts disaster recovery system. It is designed to be used in the event of a major issue with our hosting network, which in some instances would require us to restore network-wide backups. It is recommended that you purchase an additional backup solution for your hosting package in order to have access to a backup of your files and databases. If NinjaHosts needs to retrieve your website from a stored disaster recovery backup due to an issue caused by yourself or a 3rd party, then the charges are:

£200 + VAT – Administration and Restoration fee (restored within 24 hours of request and payment being made in advance)

£350 + VAT – Administration and Restoration fee with Expedited Service (restored within 3 hours of request, payment in advance)

You can save yourself the cost of this by adding daily backups to your hosting package for as little as £3.99+VAT per month.